Isilon support how to#
Isilon support software#

When you are faced with an issue or a question, you can always contact Dell Technical Support by phone, but we recommend that you first follow the steps below to ensure a quick and efficient resolution. Or you can contact the Dell Technical Support via phone My hardware is no longer under warranty Enter your service tag on the Dell Support homepage to see available options. step 1 : I do teaming for interface A & B, enable LACP on virtual teaming interface. ) can be reached using the following online form.ĥ. if a host has 2 interfaces ports ( A & B ) connected to switch A on port 1 & port 2.

Isilon support software#

Contact Dell Software Support Support for Dell Software products (AppAssure, Kace. You have a sizeable infrastructure? Using TechDirect will make managing Support Requests for your hardware easier, with an opportunity for self-replacement of parts.Ĥ. We are able to sftp (port 22) with a local user with privileges for login/SSH, but it can navigate all. (OneFS does not natively support SFTP functionality) We intend for it to work with Active Directory users, so that those users can only access their home directories. You can also use our Online form should you require assistance with SupportAssist. We want to setup SFTP/FTPS service on Isilon File Server OneFS v8.2.2.0.

Isilon support how to#

The following article provides information on how to install SupportAssist. Automate my support requests for my Dell hardware SupportAssistĭell's SupportAssist provides automated, proactive and predictive technology that reduces troubleshooting steps and speed up your resolution time. The article SLN306647 expains how to use the service 'Service Request Online'.Ī Dell Technical Support engineer will handle your request in a timely manner.ģ. Note: To be entitled to support, there must be an active warranty on the service tag. Our official Dell Support Twitter account is also available: DellCaresProĢ.Contact Dell Technical Support for a specific issue The forum is there to enable discussions with other users and Dell Technical experts. Reach the online community for assistance - You can access the Dell Community Forum Local contact details for further troubleshooting and diagnostic.ġ.System Logs when possible ( How to gather logs).Diagnostic steps performed, if any ( Diagnostic tools for advanced troubleshooting on PowerEdge servers.).Question or issue details (for e.g.: When did it start? What was changed? What are the symptoms?).Product service tag ( Where can I find my service tag?).

We recommend that you gather the following information before contacting us: If you didn't find a suitable answer, there are different options available to get in touch with us. Find below the release notes for Isilon and PowerScale firmware releases. You need help for your PowerEdge server? Dell has worked to provide a wide range of solutions to its customers to better manage incidents and contact Dell Technical Support.Īs a first step to getting support, the Knowledge Base is available to provide answers to the most frequent PowerEdge related questions. Welcome to the Firmware PowerScale Info Hub.